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33	EAU GALLIE ARTS DISTRICT

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●What types of fares are available?

We offer three fare categories: Bus/Trolley Fares, TD Paratransit, and ADA Paratransit. Bus/Trolley Fare options include: 1-Ride, 10-Ride, and 30-Day Passes. TD Paratransit and ADA Paratransit fares are only available as 1-ride or 10-ride passes. One thing to note, is for all fare categories, 1-ride passes are only available on the Bus/Trolley with exact change or by using the Token Transit app.

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●What Payment Methods Are Accepted?

You can pay with a credit, debit, or prepaid debit card using the Token Transit app or when purchasing online or by phone. You can also use cash, money order, or check up to $100 when buying at a transit terminal or library.

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●How do I purchase a pass through Token Transit?

Download the Token Transit app on your smartphone. You can buy a pass instantly and use it right from your phone. A credit, debit, or prepaid debit card is required for payment.

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●How Can I Purchase A Bus/Trolley Pass?

You can buy a pass using the Token Transit app for instant mobile ticketing, purchase online and have it mailed to you, buy over the phone, at a transit terminal or select libraries, or by mail.

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●What if I don't have a smartphone?

You can order passes by calling 321-635-7815 ext 52935, purchase at a transit terminal, select Brevard County Libraries, or by mail. Passes can be purchased with a credit card, cash, check, or money order.

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●How much are the fares for riding the bus or trolley?

A 1-Ride Fare is $1.50, and a Reduced Fare is $0.75. You can also buy a 10-Ride Pass for $12.00 or a 30-Day Pass for $42.00.

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●How do I qualify for reduced fare?

Reduced fare eligibility is available to seniors 60+, students, active or inactive military, and individuals registered for TD or ADA Paratransit services. Medicare cards are also accepted for reduced fare. Apply for a Reduced Fare ID Card to get started.

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●How can I purchase a pass?

You can buy passes at Space Coast Area Transit offices, select libraries, or online. Use the Token Transit app for mobile tickets, order by mail, or pay with exact change on the bus.

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●Are there any holidays when no bus service is available?

Yes, there will be no service on Independence Day, Thanksgiving Day, Christmas Day, and New Year's Day.

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●Is there a cost for children or transfers?

No, children under five (5) ride for free, and there is no charge for transfers.

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●How do I signal the driver that I want to get off the bus?

You can pull the cord or press the stop button near your seat to signal the driver that you’d like to get off. Please do this one block in advance of your stop to allow the driver enough time to safely pull over.

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●How do I apply for a Reduced Fare ID Card?

Choose your category from the list and upload the required documents. You’ll get an email within 5 business days confirming if you’re eligible.

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●What areas does Space Coast Area Transit serve?

It serves cities and unincorporated areas throughout Brevard County, including major stops like shopping centers, government buildings, colleges, and hospitals.

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●Who can ride for free?

Children under five can ride for free. Eastern Florida State College students also ride free with a student ID. Melbourne residents with a valid ID can ride free on routes 21, 24, and 29 within the city limits, thanks to a grant.

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●Who Is Eligible For Reduced Fare?

Reduced fares are available for active or inactive military, seniors 60+, students, disabled, TD Paratransit, and ADA Paratransit riders. Medicare cards are accepted as proof for reduced fare. Children under five ride for free, and Eastern Florida State College students ride for free with a valid student ID.

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●Does the service end early on Christmas Eve and New Year's Eve?

Yes, on both Christmas Eve and New Year's Eve, bus service will end at 6 PM.

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●How do I purchase bus passes online?

You can buy bus and trolley passes online through the app or website. After purchasing, your pass will be stored digitally for easy use.

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●What does "Saturday Service" mean?

"Saturday Service" means the buses will run according to the Saturday schedule for each route. Please check the route schedules for specific times.

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●What are the costs of these services?

TD and ADA Paratransit services: $1.50 per trip.
Volunteers in Motion and emergency evacuation services: No charge.

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●How do I use route schedules?

Route schedules are available on the website and app. Simply select the route you’re interested in, and you’ll see the scheduled stops and times.

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●What are the requirements to become a bus driver?

You need a Class A or Class B CDL with a Passenger Endorsement and at least one year of driving experience.

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●How do I start using Token Transit?

Download the Token Transit app from the Apple App Store or Google Play. After you install it, you can buy a pass with your credit or debit card and use it right on your phone.

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●How much does TD Paratransit cost?

Each ride costs $1.50. A 10-ride pass is $15. You can pay using a smartphone app, by mail, phone, online, or in person. Exact change is needed on the bus. Click here to buy passes online.

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●I am not able to drive or ride the bus, what services are available for me?

If you are unable to drive or ride the bus, you may qualify for one of the following options:

Volunteers in Motion: Provides door-to-door transportation to medical facilities, pharmacies, and grocery stores for individuals who are unable to use other transportation services due to age, disability, or other limitations.
TD Paratransit: Offers transportation for individuals who qualify based on financial need.
ADA Paratransit: Available for individuals with disabilities who are unable to use regular bus services.

For more information about these services and to see if you qualify, please contact Space Coast Area Transit at 321-633-1878 or Volunteers in Motion at 321-635-7999.

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●What kind of benefits are offered?

Benefits like health insurance, vacation and sick time are available for full-time positions only.

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●Is there evening and Saturday service?

Yes, many routes offer evening and Saturday service. Check the schedules online for more details.

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●What documents do I need for the application?

It depends on your category. Usually, you’ll need a photo ID, and some categories require extra documents like a DD214 for military or a Medicare Card for TD Paratransit.

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●What is the difference between TD Paratransit and ADA Paratransit?

TD Paratransit is for people with mobility issues who cannot use regular bus routes, while ADA Paratransit specifically serves individuals with disabilities as required by the Americans with Disabilities Act (ADA).

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●Can I bring luggage or large items on the bus?

Passengers are allowed to bring only the items they can carry on by themselves. Please avoid bringing bulky or heavy items that may block the aisle or take up extra seats.

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●Can I buy a pass online and have it mailed to me?

Yes, you can purchase 10-Ride and 30 Day passes online with a Visa or MasterCard and have it mailed to you within 5 business days. You will need to log in to an existing account or set up a new one.

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●When Will I Receive My Pass If I Purchase It Online Or By Phone?

If you buy a pass online or by phone, it will be mailed to you within 5 business days.

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●Who can use TD Paratransit?

You might qualify if you have a disability, are elderly, or have a low income, making it hard to travel alone. Children with disabilities or at high risk also qualify.

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●How can I buy a Reduced Bus/Trolley Fare online?

You can use Token Transit for instant mobile tickets or log into your 321Transit.com account to buy Reduced Fare passes by mail.

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●What kind of trips do volunteers assist with?

Volunteers typically help clients travel to medical appointments, pharmacies, grocery stores, and other essential locations.

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●Can I buy a pass for someone else?

Yes, use the Send A Pass feature to send a pass to someone else’s phone. It’s great for friends, family, or employees.

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●How do I buy passes with Token Transit?

Token Transit is an app that allows you to purchase and use bus passes from your smartphone. Once you buy your pass, just show it to the driver when you board.

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●What passes can I buy?

You can buy a 1-Ride, 10-Ride, or 30-Day Pass for the Bus/Trolley. If you qualify for Reduced Fare, you can get a discount on these passes.

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●Will buses run on Martin Luther King Jr. Day and Memorial Day?

Yes, buses will operate on a "Saturday Service" schedule on Martin Luther King Jr. Day and Memorial Day.

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●What is a Fixed Route?

A Fixed Route is the main bus service provided by Space Coast Area Transit. It is featured on all the routes and maps. Unlike other services, such as Contracted Routes and Special Services, Fixed Routes operate on regular schedules with clearly defined stops.

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●Is there a dress code for riding the bus?

Yes, passengers must wear proper attire when boarding the bus. Shirts and shoes are required, and bathing suits (except board shorts) must be covered.

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●What’s the difference between ADA and TD Paratransit Services?

ADA Paratransit serves individuals with disabilities who cannot use Fixed Route buses or trolleys and only operates within ¾ mile of a Fixed Route service. ADA fares are capped at twice the regular bus fare.
TD Paratransit, on the other hand, serves individuals who are transportation disadvantaged but may not necessarily have a disability. TD service can cover a wider area and may have different fare structures.
Learn More About TD Paratransit.

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●How do I sign up for Volunteers in Motion services?

To register, call 321-635-7999 between 8 AM and 5 PM, Monday through Friday. You’ll need to provide basic personal information and details about your medical needs and grocery store preferences.

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●How Do I Purchase A Reduced Fare Pass?

First-time reduced fare riders should apply for a Reduced Fare ID Card. After your eligibility is confirmed, you can purchase a reduced fare pass using the Token Transit app or other available options.

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●How do I plan a trip using the app or website?

Use the Trip Planner feature to enter your starting location and destination. The app or website will show you the best route options, including bus schedules and transfer information.

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●What’s the difference between TD Paratransit and ADA Paratransit?

TD Paratransit helps people with disabilities, low income, or the elderly. ADA Paratransit is required by law for people with disabilities who can’t use regular buses.

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●Who can use TD Paratransit and ADA Paratransit services?

These services are for people who can’t use regular bus routes due to mobility problems. The buses are wheelchair accessible to meet your needs.

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●How often is this holiday schedule updated?

We update this holiday schedule yearly. However, the observed holidays generally remain the same.

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●Can I Bring My Pet, Dog, Cat, or Other Animal on the Bus, Even if It’s in a Carrier?

No, only service animals, such as service dogs, are allowed on Space Coast Area Transit buses. Service animals are specially trained to assist individuals with disabilities and perform specific tasks. Pets, including house pets like dogs, cats, birds, rabbits, reptiles, and rodents, as well as emotional support animals, are not permitted on the bus.

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●How do I apply for TD or ADA Paratransit services?

To apply for these services, visit the following links to submit your application:

TD Paratransit Application
ADA Paratransit Application

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●How do I book a ride with TD Paratransit?

To book a ride, call 321-633-1878 before 2:00 PM the day before, or book up to 7 days ahead. Reservations are taken from 8:00 AM to 5:00 PM.

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●Can I request same-day trips?

We recommend scheduling trips at least one week in advance. Same-day or next-day trips are usually hard to arrange due to high demand.

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●Can I use the Reduced Fare ID Card right after applying?

No, you must wait until your application is approved and you receive your ID Card in the mail. If you plan on purchasing through Token Transit, this process is faster, but still needs approval. Your uploads will be reviewed during business hours, and once approved, Token Transit will be updated to reflect your reduced fare status.

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●How do I apply for a job?

You can apply for a job by selecting the application link above for either full-time or part-time positions. Fill it out and submit it online.

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●What should I do if the bus is late?

While we strive to maintain our schedules, traffic and other conditions can sometimes cause delays. You can track your bus in real-time using the app or website to stay updated on its location.

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●What are the benefits of volunteering?

Volunteering with this program is incredibly rewarding. You’ll help individuals who might otherwise be unable to leave their homes, making a huge difference in their lives. Plus, you’ll receive support such as vehicles, fuel, and insurance, while enjoying the opportunity to connect with others and make a lasting impact.

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●How far in advance do I need to be ready for my trip?

You should be ready 15 minutes before your scheduled pickup time to ensure a smooth trip.

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●How will I get my Reduced Fare ID Card?

Once approved, your Reduced Fare ID Card will be mailed to you. You can also buy Reduced Fare passes online or through Token Transit.

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●What is Volunteers in Motion?

Volunteers in Motion helps frail residents live independently. Volunteers provide a few hours of help each week to those who need it. You can also sign up to be a volunteer or request services.

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●How do I apply for TD Paratransit?

You can apply online or by mail by filling out the form and submitting any required documents. It may take up to 21 days to process.

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●Can I make extra stops during my trip?

If time allows, volunteers may stop for things like picking up a prescription after a medical appointment. Always check with the driver, and they’ll try to accommodate your request.

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●What are the operating hours on Easter Sunday?

On Easter Sunday, buses will run on their regular Sunday schedule.

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●What are the benefits of using Token Transit?

Using Token Transit has several advantages:

No Cash Needed: You don't have to carry cash or touch anything except your own phone.
Convenient and Instant: You can buy passes anytime and anywhere using your phone and receive them instantly, so there's no need to wait for physical passes.
Contactless Payment: Token Transit provides a safe, contactless way to pay for your rides.
Easier Access: You can access and use your pass directly from your phone, making it easy to board the bus or trolley quickly.

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●What if I don’t have a smartphone?

If you don’t have a smartphone, you can still buy and use physical passes. Look at the Purchase Options on this page for more help.

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●What time does TD Paratransit operate?

TD Paratransit operates from 7:00 AM to 8:00 PM daily, but reservations must be made between 8:00 AM and 5:00 PM.

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●How can I apply for a Reduced Fare Pass?

Reduced Fare Passes are available for seniors, people with disabilities, and others who qualify. You can apply online by filling out the application and providing any required documentation.

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●What happens if no volunteer driver is available?

Due to high demand, we may not be able to fulfill every trip request. If a driver isn’t available, we’ll inform you as soon as possible.

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●How much does ADA Paratransit Service cost?

Fares are $1.50 per ride or $15.00 for a 10-ride pass. You can pay when you board (exact change) or through the Token Transit app. Buy ADA Paratransit Pass.

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●Can the volunteer driver help with my groceries?

Yes, volunteer drivers can assist with carrying groceries to and from the vehicle, but please keep your shopping manageable so the driver can help you efficiently.

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●How do I download the 321 Transit app?

You can download the app from the Apple App Store or Google Play. Or scan the QR code below with your smartphone.

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●How much is the fare for other students and youth?

Students who don't attend EFSC ride at a reduced fare of 75¢. There's also a Reduced Fare 30-Day Pass available for $21.00. Kids under 5 ride free!

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●How do I schedule a trip?

Once registered, you can schedule a trip by calling the same number during business hours. If no one is available, leave a message with your name and phone number. We’ll contact you to confirm availability.

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●Where’s my bus?

You can track your bus in real-time using the app or website. Just enter your bus stop number or location, and you’ll get up-to-date information on when the next bus will arrive.

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●Can I bring my surfboard?

Yes, surfboards are allowed if there's enough space inside the bus or trolley.

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●How do I apply for ADA Paratransit Service?

You can apply by completing an online or paper application. Processing takes up to 21 business days. Complete the ADA Application. If denied, you can appeal the decision. Download the Appeal Form.

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●Is there bus/trolley service on holidays?

Generally, the following holidays operate on modified schedules: Martin Luther King Jr. Day, Memorial Day, Labor Day, Veteran’s Day, the day after Thanksgiving, Christmas Eve, and New Year’s Eve. There is no service on the following holidays: Independence Day, Thanksgiving Day, Christmas Day and New Year’s Day. For updates, call 321.633.1878 or go to 321Transit.com/Holidays.

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●Can I bring someone with me?

Yes, you can bring one personal care attendant (PCA) for free and up to two companions. The companions must pay unless they’re under 15 years old.

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●What are Contracted Services?

Contracted services are special bus routes arranged with non-profit agencies. These buses transport people to and from places like the Brevard Achievement Center and Easter Seals. For more information, call 321-633-1878.

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●Who is eligible for ADA Paratransit Service?

People with disabilities who cannot use the regular bus or trolley service because it is not accessible for them. If the bus service becomes accessible to them, they will no longer be eligible for ADA service.

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●Can I choose which grocery store I go to?

Yes, but it’s recommended to use the grocery store closest to your home. Shopping is limited to one store per trip, and you may need to be flexible with the day.

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●What should I do if I can’t access Reduced Fare rates in Token Transit?

Call 321-635-7815 Option 2 or email us for help.

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●How do I send a pass to someone?

Go to the Send A Pass page on the Token Transit website. Enter the rider's email and name (if you want), then fill in your billing info. The rider needs to be able to get emails on their smartphone to use the pass. It will be sent straight to their phone.

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●What should I do if I have a question about transit services?

If you have any questions about Transit, Paratransit, Vanpooling, or other services, feel free to reach out through our Contact Us form or by phone. We’re happy to help answer your questions.

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●What is TD Paratransit?

TD Paratransit is a service that helps people in Brevard County who can’t use regular buses due to disabilities or other challenges. It runs from 7:00 AM to 8:00 PM and uses vehicles that can fit wheelchairs.

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●How can I download the Space Coast Area Transit app?

You can download the app directly from the App Store or Google Play. Simply search for "Space Coast Area Transit" and follow the instructions.

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●How often do volunteers need to participate?

You can volunteer once or twice a week, or more, depending on your availability. Every bit of time helps meet the increasing demand for these services.

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●Can I use TD Paratransit if I use a mobility device?

Yes. Space Coast Area Transit (SCAT) operates a TD Paratransit service specifically designed to accommodate individuals who are unable to use their fixed-route bus or trolley services. This includes people who use mobility devices.

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●What if the bike rack is full?

Bringing your bike is based on a first come first serve basis. If the rack is full, you will have to wait until the next bus comes.

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●Is there a preference for veterans when applying for jobs?

Yes, veterans get preference when candidates are equally qualified, as per Florida law.

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●What should I do if I leave something on the bus?

Contact the RideLine at 321-633-1878 as soon as possible to report lost items.

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●How do I find a vanpool?

You can check with Commute with Enterprise to see what vanpools are available in your area or reach out to Space Coast Area Transit for assistance.

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●How do I load and unload my bike?

Pull down the rack, place your bike in the slots, raise the support arm to secure it, and lift it off to unload.

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●How do I buy a TD Paratransit Pass for the first time?

After your TD Paratransit Application has been approved, first-time buyers need to complete a one-time verification of eligibility by submitting a Medicare Card or SSI approval letter, a valid photo ID, and a "selfie" or headshot. Located on the Purchase A TD Paratransit Pass page. Once approved, you can purchase a pass through Token Transit or other options.

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●Can I bring my bike?

Yes, there are bike racks on all buses and trolleys at no extra charge, availability on a first come first serve basis. If the rack is full, you will have to wait until the next bus comes.

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●How much does it cost to join a vanpool?

The cost depends on the number of people in the van and the distance traveled. The lease payment is shared among the group, making it an affordable option.

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●Does Space Coast Area Transit offer Equal Employment Opportunities?

Yes, Brevard County is an Equal Opportunity Employer. We don’t discriminate based on race, color, religion, national origin, or other factors, as long as the person can do the job with reasonable accommodations.

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●What are the requirements to become a volunteer?

Volunteers must complete the application, attend training sessions, provide three verifiable references (non-relatives), and submit necessary background information for safety purposes.

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●Will I be notified when my trip is scheduled?

Yes, you’ll receive a phone call confirming your trip for the following week once it's scheduled.

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●What is the best way to contact Space Coast Area Transit?

Call the RideLine at 321-633-1878, or in the South Mainland at 321-952-4672. You can also email us or connect on social media @321Transit.

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●How Can I Contact Space Coast Area Transit regarding TD Paratransit?

You can call the Rideline at 321-633-1878 or email us.

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●Can I bring my bike on the bus?

Yes, Space Coast Area Transit buses have bike racks for up to 2 bikes, and there's no extra charge for bringing a bike.

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●How do I book a ride?

Call the RideLine at 321-635-1878 between 8:00 AM and 5:00 PM, Monday through Friday. Reservations must be made by 2:00 PM the day before your ride, but you can schedule trips up to 14 days in advance.

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●What should I do if I need help with the TD or ADA Paratransit services?

Contact Customer Service at (321) 635-7815 ext. 52937 or email us for assistance with TD or ADA Paratransit applications, eligibility, and scheduling initial service.

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●How do I pay if I don’t use a smartphone?

You can pay by mail, phone, online, or in person. If paying on the bus, you’ll need exact change. Click here to buy passes online.

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●How many bikes can fit on the bus rack?

Each bus rack holds two full-size bikes at the front of the bus.

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●Who do I contact for help with my application?

You can call 321-349-2930 Monday - Friday, 8AM to 5PM if you need help or have any questions.

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●How do I pay for my rides?

You can pay with exact cash when you board or purchase a pass. Both single-ride passes ($1.50) and 10-ride passes ($15.00) are available. You can buy passes in person, by mail, by phone, or online via the Token Transit app. Purchase Passes Online or By Mail.

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●What if I can’t see the Reduced Fare option in the app?

If you're approved but can’t find the Reduced Fare options, call 321-635-7815 Option 2 or email us for help.

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●What are real-time notifications?

Real-time notifications let you know when your bus is arriving. You can set up alerts through the app to receive updates about your bus’s location.

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●What about driver’s records and background checks?

Brevard County requires a review of your driving record and other safety-sensitive information. Once your application is submitted, the Volunteers in Motion coordinator will contact you to gather additional background information.

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●What is a mobility device?

A mobility device is any equipment designed to assist individuals with limited mobility to travel more easily and independently. This includes wheelchairs, scooters, walkers, and other devices that help with movement or provide support. Space Coast Area Transit buses are equipped to accommodate mobility devices to ensure all riders can travel safely and comfortably.

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●Do I need to rebook regular trips?

No, regular trips like going to work or school don’t need to be rebooked each time. Just let the reservationist know which days you need the service and for how long.

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●Do they need to download the Token Transit app to use the pass?

Yes, the recipient must download the Token Transit app to redeem and use the pass. They can find the app in their phone's app store.

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●What bus routes serve the Eastern Florida State College campuses?

The routes are: Titusville Campus – Route 5, Cocoa Campus – Route 6, Melbourne Campus – Routes 28 and 29, Palm Bay Campus – Route 23. See all Routes here.

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●How much does it cost to use a vanpool?

The cost of vanpooling varies depending on the distance of your commute. The cost is shared among the participants, making it an affordable option.

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●Is prior experience required to volunteer?

No, prior volunteer experience is not necessary. Training and resources will be provided to help you succeed in your role.

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●Can I bring a companion or personal care attendant?

Yes, a PCA can ride for free, and up to two companions may accompany you for a fare. All companions must have the same pickup and drop-off points.

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●How do I receive bus tracker alerts?

Select notifications within the app to receive real-time alerts via SMS text about bus arrival times. Data charges may apply.

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●How can Eastern Florida State College students ride for free?

EFSC students can ride for free by showing a current sticker on their valid student ID. Visit the EFSC Campus Security Office to get your sticker.

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●Are there any special routes with no fare for Melbourne residents?

Yes! Thanks to a grant from the City of Melbourne, there's no fare on Routes 21, 24, and 29 for Melbourne residents with a valid ID riding within the city limits. See all Routes here.

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●Can I park my car overnight?

No, overnight parking is not permitted at this location.

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●Where can I go with my bike on the bus?

You can ride anywhere within Brevard County, including schools, parks, malls, and more.

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●What Service Animals Are Allowed on the Bus?

Only service animals, such as service dogs, are allowed on Space Coast Area Transit buses. Service animals are specially trained to assist individuals with disabilities and perform specific tasks. Pets, including house pets like dogs, cats, birds, rabbits, reptiles, and rodents, as well as emotional support animals, are not permitted on the bus.

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●How can veterans get a Reduced Fare ID Card?

Veterans can apply for a Reduced Fare ID Card online by submitting qualifying documents like a Department of Veteran’s Affairs ID, driver’s license with a veteran’s emblem, or a DD214 with a valid photo ID. The ID card will be mailed after verification. Veterans can also apply in person at Space Coast Area Transit Bus/Trolley Terminals.

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●What if I need to cancel my trip?

If you need to cancel, please call as soon as possible, ideally 48 hours in advance. This allows us to help someone else who needs transportation.

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●What if my application is denied?

If denied, you can appeal the decision. Click here to access the appeals form

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●Who can use ADA Paratransit Service?

Individuals with disabilities who are unable to use the regular bus or trolley service due to accessibility issues. Visitors with ADA certification from other areas can also use the service for up to 21 days while in Brevard County.

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●What if I need help with uploading documents?

Call 321-635-7815 Option 2 or email us for assistance.

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●When do veterans ride for free?

Veterans ride for free on Veterans Day, November 11th. Just show the bus/trolley driver a Department of Veteran’s Affairs ID, a driver’s license with a veteran’s emblem, an active Military ID, or a Department of Defense ID to get free fare on this special day.

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●How can I know when my bus is coming?

You can use the Real Time Bus Tracker to get notifications on your phone when the bus is near your stop. Click here to use the Bus Tracker and see real-time updates.

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●Is the 321 Transit app free to download?

Yes, the 321 Transit app is free to download and use.

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●What features does the 321 Transit app offer?

The app provides up-to-date maps and schedules, real-time bus tracking, and alerts for arrival times. You can also find routes by name, address, area, location, or landmark.

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●What should I do if I need to cancel or reschedule my ride?

If you need to cancel or change your scheduled ride, contact Space Coast Area Transit as soon as possible to make the necessary changes.

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●How do I join a vanpool?

To join a vanpool, visit the Commute With Enterprise website to see if there is a vanpool near you. You can also find other commuters who are interested in starting a new vanpool.

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●What is ADA Paratransit Service?

ADA Paratransit Service provides door-to-door transportation for people with disabilities who cannot use regular Space Coast buses or trolleys. It covers trips within ¾ mile of the Fixed Route service areas and operates during the same hours as Fixed Route services.

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●How does the recipient redeem the pass?

The recipient will get an email from "orders@mail.tokentransit.com" with the subject “Redeem Your Transit Pass for Space Coast Area Transit.” They should open this email on their phone and tap "Redeem Now." They need to pick the Token Transit app to use the pass. If they haven't done so already, they will need to download the Token Transit app to add the pass to their account.

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●What should I do if I have a concern or compliment about the bus service?

If you have any compliments or concerns about the service, you can email us or call the RideLine at 321-633-1878.

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●What is the Read to Ride Program?

The Read to Ride Program allows youth 18 and under to ride for free all summer by showing their Brevard County Library Card.

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●Are the Park & Ride lots free to use?

Yes, all Park & Ride lots in Brevard County are free for commuters to use.

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●Can visitors use TD Paratransit?

Yes, visitors with ADA Paratransit eligibility from another area can use TD Paratransit for up to 21 days without reapplying. You must send proof of eligibility by email, fax (321-635-1903), or in person at one of these addresses:
401 S. Varr Ave., Cocoa, FL 32922
460 S. Harbor City Blvd., Melbourne, FL 32901

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●Are there routes where veterans can ride for free year-round?

Yes, thanks to a grant from the City of Melbourne, no fare is charged to City of Melbourne residents, including veterans, on routes 21, 24, and 29.

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●Can the pass be used right after it’s sent?

Yes, the pass can be used right away once it’s sent to the rider's phone.

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●How do I send a compliment or concern?

If you want to share a compliment or concern about our services, you can fill out the Contact Us form or call our office. We appreciate hearing from you!

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●Are there any parking fees?

No, parking is free at the Eau Gallie Park & Ride Lot.

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●What if I need help with my ADA Paratransit application?

You can call the RideLine at 321-635-1878 to get help with filling out the application or for more information about the eligibility process.

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●How do I purchase an ADA Paratransit Pass for the first time?

To purchase an ADA Paratransit Pass for the first time, you need to complete a one-time verification of eligibility on the Purchase an ADA Paratransit Pass page. Upload a Space Coast Area Transit issued ADA Card, a valid photo ID, and a "selfie" or headshot. Once approved, you can purchase the pass through Token Transit or other available options.

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●How do I find the closest route to me?

On a desktop, you can enter your location or select a point on the map to find the closest route. On a mobile device, the website uses your device's location to automatically show the nearest routes. Click here to access the Find My Route tool and get started.

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●What is a Reasonable Modification Request?

A Reasonable Modification Request is when you ask for a change to the normal service to meet your specific needs due to your disability. These requests are handled on a case-by-case basis and should be made in advance when possible. Email or call the RideLine at 321-635-1878 between 8:00 AM and 5:00 PM, Monday through Friday.

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●What are the parking hours?

Parking is not allowed after 6 PM.

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●How much is the reduced fare for veterans?

Veterans can ride the fixed-route bus/trolley system for a reduced fare of 75¢. There is also a Reduced Fare 30 Day Pass available for $21.00. Children under 5 ride for free, and transfers to other routes are also free.

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●Are all the transit vehicles mobility device accessible?

Yes, all buses and trolleys have mobility device lifts for easy access.

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●Who can join a vanpool?

Anyone who works in Brevard County and has a long commute can join. Most passengers travel to places like the Viera VA Clinic or Kennedy Space Center.

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●Can I set up recurring rides?

Yes, if you travel at the same time each week, you can set up a recurring ride schedule.
Call the RideLine at 321-635-1878 between 8:00 AM and 5:00 PM, Monday through Friday.

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●Are TD Paratransit Passes transferable to others?

No, TD Paratransit Passes are non-transferable and can only be used by the person they are issued to.

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●What information do I need to send a pass?

You need the rider's email and you can add their name if you want. Make sure the rider can get emails on their smartphone. You’ll also need to give your billing info, like your email.

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●Other than providing a service, how does Space Coast Area Transit benefit our community?

It boosts the local economy by helping people get to work, transporting tourists, and providing access to education and healthcare. This supports overall growth and well-being in the community.

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●Where are the Park & Ride locations in Brevard County?

There are three Park & Ride locations in Brevard County:

Viera Park & Ride Lot: 5545 Porada Drive, Viera, FL
Eau Gallie Park & Ride Lot: 5110 West Eau Gallie Blvd., Melbourne, FL
Palm Bay Park & Ride Lot: 342 Emerson Drive NW, Palm Bay, FL

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●Can I pay cash to the driver for my ride?

Yes, you can pay cash for a 1-Ride fare when boarding. Please note that you must have exact change as drivers are not equipped to provide change.

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●Is there a fee to park at the Viera Park & Ride lot?

No, parking at the Viera Park & Ride lot is free for all users.

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●Can I leave my car overnight at the Viera Park & Ride lot?

No, overnight parking is not allowed at the Viera Park & Ride lot.

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●Can I purchase a TD Paratransit Pass using my smartphone?

Yes, you can use the Token Transit Mobile Ticketing App to purchase a TD Paratransit 1-Ride or 10-Ride Pass instantly on your smartphone. Payment requires a credit or debit card.

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●How do I purchase a pass if I don’t want to use Token Transit?

You can purchase a 10-Ride Pass online and have it mailed to you, buy it by phone, at a transit terminal, select libraries, or by mail. All options require one-time verification of eligibility.

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●What if I have trouble downloading or using the app?

If you experience any issues, ensure your device has enough storage space and a stable internet connection. If problems persist, contact our customer support for assistance.

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●Can I bring a child with me?

Yes, you can bring children. Kids under 15 ride for free. However, children under 5 must ride in a car seat, and you’ll need to bring the car seat with you.

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●Are children allowed to ride?

Children under 15 ride for free when accompanied by a fare-paying passenger. Children under 5 must ride in a car seat, provided by the rider.

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●Where can I find bus schedules?

You can view schedules for each bus route, showing all the stops and times. Just click here to view the Schedules on the Maps & Schedules page.

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●What if the recipient has trouble redeeming the pass?

If they have trouble, they can use the link in the email or enter the code into the Token Transit app. They can also install the Token Transit app and log in to redeem the pass. For more help, they can go to support.tokentransit.com.

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●Can I buy passes for more than one person?

Yes, you can buy passes for more people by sending each one to the rider's email through the Token Transit Send A Pass feature.

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●Can I park at a Park & Ride lot overnight?

Overnight parking policies may vary, so it's best to check specific lot rules before leaving your car overnight.

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●How long does it take to receive my pass if I order by mail or online?

Passes ordered online or by phone will be delivered by mail within 5 business days.

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●How did public transit begin in Brevard County?

Public transit in Brevard began with the Brevard Transportation Authority (BTA) in 1974. Originally, it served the southern part of the county but struggled with low ridership due to the county's low population density.

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●What is a vanpool, and how does it work?

A vanpool is a group of people who share a ride to work in a van provided by the program. The vanpool service helps you save on gas and reduce the wear and tear on your car.

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●How do I register for emergency evacuation transportation?

If you have special needs, you must register with the Brevard County Emergency Management Office and re-register every year. Call 321-637-6670 Monday through Friday from 8 AM to 5 PM to register.

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●Is Space Coast Area Transit responsible for bike damage?

No, the transit system does not accept liability for any damage to bikes, so please secure your bike properly with the support arms.

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●Which bus should I take?

If you're not sure which bus to take, the 321Transit Trip Planner can help. Enter your starting point and destination, and it will show you the best route and schedule. Click here to use the Trip Planner.

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●What if I don't want to use Token Transit to purchase my pass?

In addition to Token Transit, you can purchase a 10-Ride Pass online and have it mailed to you, buy it by phone, at a transit terminal, select libraries, or by mail. Each option requires a one-time verification of eligibility.

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●Can I use the app without an internet connection?

No, the 321 Transit app requires an internet connection to access all its features, including real-time tracking, maps, and schedule updates.

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●Can I become a volunteer driver?

Yes! If you’d like to become a volunteer, Space Coast Area Transit offers training. You can apply online by visiting the Volunteers in Motion Application Page.

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●How has Space Coast Area Transit developed relationships with EFSC?

Space Coast Area Transit has built a strong partnership with Eastern Florida State College (EFSC). Through initiatives like the Class Pass program, students at EFSC can ride Space Coast Area Transit buses for free, making it easier for them to commute to school and work. This collaboration helps both the college and the community by providing reliable and affordable transportation options

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●What benefits do employers gain from using Park & Ride lots?

Employers save money on parking costs and can offer tax-free transit and vanpool benefits to their employees.

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●Who can I contact for more information?

Call 321-633-1878 or email us for assistance.

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●How do I pay when buying a pass at a terminal or library?

At transit terminals, you can pay with Visa, MasterCard, Discover, cash, money order, or checks up to $100. Select Brevard County Libraries accept Visa, MasterCard, or cash.

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●What is Transit One, and how can I join?

Transit One is a group that works to support and grow public transportation in our area. It’s free to join, and anyone who cares about transportation can be a member. Just fill out the membership form to get started.

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●How can employers benefit by encouraging ridesharing?

Employers can offer tax-free transit and vanpool benefits, saving on federal income and payroll taxes. This can lead to financial savings and a happier, more sustainable workforce.

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●How does the Agency Vanpool Program work?

This program allows non-profit agencies to lease vans at a reduced cost to help transport people with mobility challenges. Currently, 19 local agencies benefit from this service.

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●What bus route serves the Viera Park & Ride lot?

The Viera Park & Ride lot is served by Space Coast Area Transit Route 1, making it easy to complete your commute by public transportation.

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●What should I do if I can't access the TD Paratransit Fare in Token Transit?

If you're already approved but can't access the TD Paratransit Fare in the app, call 321-635-7815 Option 2 or Email Us for assistance.

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●How can I download the 321Transit app?

You can download the app from the App Store or Google Play for up-to-date maps and real-time tracking of your bus.

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●Does the app work on all mobile devices?

The 321 Transit app is available for iOS and Android devices. Check your device's app store to ensure compatibility.

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●Who maintains the Park & Ride lots?

The Park & Ride lots are maintained through partnerships with various local organizations and the Florida Department of Transportation.

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●Are ADA Paratransit Passes transferable?

No, all ADA Paratransit Passes are non-transferable and can only be used by the person they are issued to.

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●How has Space Coast Area Transit evolved its transit services?

Space Coast Area Transit has continually adapted to meet the needs of its riders. This includes launching trolley services, adding bike and surfboard-friendly buses, and integrating paratransit services for disabled passengers.

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●How can I share a suggestion or request?

We’re always open to ideas! If you have suggestions or requests to improve our services, send them in using the Contact Us form or give us a call at 321-633-1878

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●What is the Vanpool Program?

The Vanpool Program allows groups of 7-15 people to share a van and commute together. You lease a van from Commute with Enterprise, and the cost includes maintenance, roadside assistance, and insurance.

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●What is the Local Coordinating Board (LCB) for Transportation Disadvantaged Service?

The Local Coordinating Board provides input on transportation services for those who need assistance. The board meets regularly, and you can contact 321-635-7815 for more information. View LCB meeting documents.

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●Where is the Viera Park & Ride lot located?

The Viera Park & Ride lot is located at 5545 Porada Drive, Viera, FL, near Stadium Parkway and Viera Boulevard.

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●Where is the Eau Gallie Park & Ride Lot located?

The lot is located west of Interstate 95 on Eau Gallie Boulevard, in Melbourne, Florida.

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●What are the operating hours for parking?

Parking is allowed until 6 p.m. No parking is permitted after that time.

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●How long will it take to receive my pass if I order by mail or online?

Passes ordered online or by phone will be delivered by mail within 5 business days.

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●How can I see all the route maps?

The System Map shows all the bus routes in Brevard County and how they connect. Click here to explore the System Map and see all your options for getting around.

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●How do I advertise on buses?

If you’d like to advertise on our buses, fill out the Advertising Inquiry Form and we’ll get back to you with more information.

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●Who maintains the Viera Park & Ride lot?

The Viera Park & Ride lot is privately owned and maintained by the Viera Transportation Management Association (TMA).

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●Can I get a Reduced Fare ID Card in person?

Yes, you can get a Reduced Fare ID Card by visiting either Space Coast Area Transit Bus/Trolley Terminal with your qualifying documents. The card will be issued after your documents are verified.

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●What if I can’t access the ADA Paratransit Fare in Token Transit after approval?

If you’re already approved but can't see the ADA Paratransit Fare in the app, call 321-635-7815 Option 2 or Email Us for assistance.

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●How do I read a bus schedule?

Find your route on the Maps and Schedules page, stops are listed down the left side, and times are listed across the top. Find your starting stop and the time you want to leave, then follow the column to your destination stop to see when you’ll arrive. Transfer points are bold and italicized in the last column on the right.

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●How was Space Coast Area Transit formed?

Space Coast Area Transit was formed in 1985 when the Brevard Transportation Authority (BTA) merged with the Consolidated Agencies Transportation System (CATS). This merger brought together two transportation systems to serve all of Brevard County, leading to the creation of Space Coast Area Transit.

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●What documents are needed to qualify for a Reduced Fare ID Card?

You need one of the following: a Department of Veteran’s Affairs ID, a driver’s license with a veteran’s emblem, an active Military ID, or a Department of Defense ID. You can also use a DD214 with a valid driver’s license or a state-issued photo ID. A "selfie" or headshot is also required for the ID card.

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●How do I view route maps?

You can view bus route maps to see where each bus stops and track the bus in real time. Just click here to visit the Maps & Schedules page.

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●How can I participate as a citizen?

You can get involved by supporting public transportation through the Citizen Participation initiative. This gives you a voice in improving local transit services and supporting mobility in your community. Learn more and join today by visiting the Citizen Participation page.

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●Who is the current Director of Space Coast Area Transit?

Terry Jordan became the Director of Space Coast Area Transit in 2021, following the retirement of Scott Nelson. Under Jordan’s leadership, Space Coast Area Transit continues to expand its services and innovate, ensuring the transit system meets the growing needs of Brevard County.

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●How can I join Volunteers in Motion?

If you’re interested in helping out in your community, fill out our Volunteers in Motion application. We’d love to have you join our team!

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●How can I get more information or contact Space Coast Area Transit?

You can call the RideLine at 321-633-1878. In South Mainland, call 321-952-4672. You can also email us or connect with us on social media @321Transit.

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●Can companies start a vanpool program for employees?

Yes, companies can work with Commute with Enterprise to create a vanpool program that fits their employees’ needs. It helps save on parking costs and offers tax-free transit benefits.

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●How many parking spaces are available at the Viera Park & Ride lot?

The lot has 46 parking spaces, including 2 handicap spaces and designated motorcycle parking.

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●Can I buy an ADA Paratransit Pass using my smartphone?

Yes, you can use the Token Transit Mobile Ticketing App to purchase an ADA Paratransit 1-Ride or 10-Ride Pass instantly on your smartphone. Payment requires a credit or debit card.

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●How can I see where my bus is?

All route maps will show the bus's location with a bus icon as it travels along each route. Click here to view the route maps.

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●What are the benefits of vanpooling?

Vanpooling helps save money by sharing the costs of fuel, maintenance, and insurance. It also reduces traffic, lowers pollution, and gives you more time to relax during your commute. Plus, it's a great way to meet new people and reduce stress from driving alone every day.

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●How many parking spaces are available?

There are 122 parking spaces, including 6 spaces for people with disabilities.

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●Is public transportation available at the lot?

Yes, Space Coast Area Transit Route 23 serves the Palm Bay Park & Ride Lot.

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●How can I contact Space Coast Area Transit for more information?

For questions or more information, call the RideLine at 321-633-1878. In the South Mainland area, you can call 321-952-4672. You can also email us for schedules, maps, or other inquiries.

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●What if we have two cars but only one is used for commuting?

If one person uses the car for work and the other needs it for family activities, the calculator can help show how much you could save if the commuter switches to public transportation. This could mean less wear and tear on the second car and possibly cutting down to one car.

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●How can an agency get started with the Vanpool Program?

Agencies interested in joining the Vanpool Program can contact Space Coast Area Transit or Commute with Enterprise. They will guide you through the process, including leasing a van, understanding costs, and ensuring that the program meets your transportation needs.

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●Can I bring my pet to the shelter?

No, pets are not allowed in special needs shelters. Brevard County Animal Services will arrange to pick up your pet if you have pre-registered and included information about your pet.

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●Is transportation to shelters free?

Yes, transportation to special needs and primary evacuation shelters is free. You must either pre-register or request transportation if you have no other way to get to a shelter.

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●Will I be transported back home after the emergency?

Yes, after the "all clear" is given by the Emergency Operations Center, Space Coast Area Transit will transport special needs residents back to their homes. Pets will also be returned if they were picked up by Animal Services.

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●Where is the Palm Bay Park & Ride Lot located?

The lot is at 341 Emerson Drive NW, Palm Bay, FL 32907, near Faith Baptist Church and Palm Bay Christian Church.

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●Is there a fee for parking?

No, parking is free at the Palm Bay Park & Ride Lot.

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●How do I purchase TD Paratransit passes using Token Transit?

First apply for eligibility. Once you receive approval call 321-635-7815 (Option 2) or email us with your request to activate Paratransit purchases on Token Transit for you. Download the Token Transit app, create an account, and purchase your pass directly in the app.

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●How does the Space Coast Transportation Planning Organization (TPO) involve citizens in planning?

The Space Coast Transportation Planning Organization (TPO) is responsible for planning transportation improvements for Brevard County. It holds public meetings and workshops to gather input from the community, which helps guide transportation projects. To learn more, contact the TPO at 321-690-6890.

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●How Do I Purchase ADA Paratransit Passes Using Token Transit?

First apply for eligibility. Once you receive approval call 321-635-7815 (Option 2) or email us with your request to activate Paratransit purchases on Token Transit for you. Download the Token Transit app, create an account, and purchase your pass directly in the app.

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●What is the significance of the one million riders milestone?

In 2007, Space Coast Area Transit achieved a major milestone by serving over one million fixed-route passengers in a single year. This was a key moment in Brevard County's transit history, showing how Space Coast Area Transit’s services had grown to meet the increasing demand from the community.

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●What major safety and service awards has Space Coast Area Transit won?

Space Coast Area Transit has received multiple awards over the years, including the prestigious Outstanding Public Transportation System Award from the American Public Transportation Association in 2003 and 2011. The agency has also been recognized for safety excellence and community outreach, showcasing its dedication to both rider satisfaction and safety.

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●How does Space Coast Area Transit generate community involvement?

Space Coast Area Transit encourages community participation through programs like “Ride With Jim,” which allows riders to meet transit leaders and share their experiences. It also partners with local agencies for events such as Mobility Week to promote public transit.

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●How does Space Coast Area Transit use volunteers to help seniors in the community?

Space Coast Area Transit runs the Volunteers in Motion program, where volunteers provide transportation for seniors and those with limited mobility. These volunteers assist clients in getting to medical appointments, shopping, or social activities, using vehicles provided by Space Coast Area Transit. This program plays a vital role in supporting the community’s elderly and mobility-challenged residents.

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●How does the calculator figure out yearly driving costs?

We take your daily round-trip miles and multiply them by 250 days (since you work 5 days a week for 50 weeks). Then, we use your car's miles per gallon (MPG) and the current gas prices to find out how much you spend on fuel each year.

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●How do you calculate the cost of taking the bus?

We take the price of a monthly bus pass and multiply it by 12 to find out how much you'll spend on bus rides each year.

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●Does using the bus or vanpool make sense if we still need one car for the family?

Yes, using public transportation for commuting can save you money on gas, maintenance, and insurance, even if you need one car for errands and family activities. The calculator helps you see how much you can save by using the bus or vanpool for work.

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●What happens after the emergency is over?

Once the “all clear” is given, Space Coast Area Transit will return special needs residents and pets to their homes. Public transportation services will be restored as soon as possible.

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●Are there bike parking options at the lot?

Yes, the Viera Park & Ride lot has two bike racks for cyclists to securely park their bikes.

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●What amenities does the lot offer?

The lot features 2 bus shelters, sidewalk and bike lane access, and a well-maintained landscape with palm trees.

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●Why isn't every part of the website accessible?

Some areas of our website may not be fully accessible due to the complexity of certain content. However, we offer alternative forms of content when possible to help everyone access the information they need.

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●How do I read route maps?

From the Maps & Schedules page, click on MAP to open the map for each route. The Map page shows the route in its color with stops marked. Click a stop to see its name and the time the next bus will arrive. During service hours, you can see a bus icon moving along the route in real-time. Click the bus to see when it will reach the next few stops.

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●What personal information do you collect?

We collect your name, address, phone number, and email when you create an account to buy bus passes or receive notifications. We may also collect your mobile number for SMS bus alerts and your trip details when you use our trip planner.

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●How did Space Coast Area Transit address the 1973 oil crisis?

After the 1973 Arab oil embargo, the federal government provided more funding for public transit to reduce reliance on cars. Space Coast Area Transit was able to purchase new buses and expand services thanks to these grants.

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●How does Space Coast Area Transit support elderly and disabled passengers?

Space Coast Area Transit provides specialized services like paratransit and the Volunteers in Motion program, which offers curb-to-curb transportation for the elderly and disabled. This service is vital for those who cannot use regular bus routes

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●How has Space Coast Area Transit expanded its services over the years?

Space Coast Area Transit has continually expanded its services, including adding trolley routes, implementing real-time bus tracking technology, and providing Wi-Fi on buses. These innovations have made the system more accessible and efficient for riders, helping it grow to over two million annual trips by 2012.

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●How has Space Coast Area Transit leveraged funding and grants to benefit Brevard County?

Space Coast Area Transit has effectively used federal and state grants to expand and improve its services. By leveraging these funds, the agency has been able to introduce new buses, implement real-time bus tracking, provide free transportation for students through the Class Pass program, and expand the vanpool service. These innovations ensure that Space Coast Area Transit continues to meet the evolving needs of Brevard County by offering more accessible, reliable, and affordable transportation options.

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●What about yearly car costs?

We include your insurance, car payments, and car value. For car value loss (depreciation), we estimate it at 15% of your car's value. We also add average costs for car registration and fees.

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●How do you figure out vanpool costs?

For vanpooling, we calculate how much gas is used each year by dividing your yearly miles by 16.75 MPG (the average for vans). We multiply this by the gas price and add the yearly cost to lease a van with Commute with Enterprise. Then, we divide this total by 11 (average number of people in a vanpool) to find the cost per person.

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●How does carpooling compare to vanpooling?

While carpooling can save money by sharing a ride with others, vanpooling with Commute with Enterprise can offer more savings by spreading the cost among more people. The calculator can help you compare these options to find the best fit for you.

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●What about reducing carbon emissions?

The calculator estimates how much you can cut down on carbon emissions by using public transportation. It uses EPA's data that 8,887 grams of CO2 are released per gallon of gas and converts this into pounds for easy understanding.

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●How do I register for transportation to a special needs shelter?

You must pre-register with the Brevard County Emergency Management Office by calling 321-637-6670. You can also ask for help from a home health agency, hospice, or other caregiver.

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●How can I volunteer with Volunteers in Motion?

You can help seniors in Brevard County by driving a van or assisting with other tasks once or twice a week. To volunteer, contact Lori Hamilton, the Volunteers in Motion Coordinator, at 321-635-7999 or email us.

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●Is the lot accessible for cyclists and pedestrians?

Yes, the lot has bike racks and connects to sidewalks and bike lanes.

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●How can I find out more about each route?

On the Maps & Schedules page click the Route Overview to get basic information about a route. It shows the service hours, the path it follows, major stops, and important landmarks like malls or libraries. You’ll also see a simple map with key stops and transfer points to help you plan your trip

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●What are the benefits of working at Space Coast Area Transit?

Employees at Space Coast Area Transit enjoy competitive pay, opportunities for growth, and the satisfaction of helping the community. Full-time employees are also eligible for benefits, such as health insurance and retirement plans.

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●When did Space Coast Area Transit start the vanpool program?

Space Coast Area Transit started its vanpool program in 1982. This program allows groups of commuters to share rides to work, and it has grown to become one of the largest vanpool programs in Florida. The vanpool program helps reduce traffic congestion while providing a cost-effective transportation option for commuters.

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●How did Space Coast Area Transit innovate with the use of technology?

In 2010, Space Coast Area Transit introduced its first real-time trip planner using Google Transit, allowing riders to plan trips online with detailed directions and transfer information. The system also integrated mobile apps and social media to enhance rider communication and provide real-time updates on bus locations

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